Frequent Questions

Answers to some Frequently Asked Questions

How does Teamr work?

Teamr is a free, easy-to-use web-based system for coaches, leaders, and leaders of sports teams or organizations to help manage their members and schedules. There is also a League Manager account that can be used to organize multiple clubs. We have a welcome video that gives a brief overview.


What kinds of teams can I manage with Teamr?

Teamr is flexible enough to help you manage any kind of team. From alumni associations to scouts to networking groups, you have the tools at your disposal to make your life easier. Take a look at our family of sites - any account you create with us can be tailored to meet your specific needs.


What do team leaders do with their accounts?

Team Leaders define who is on their team(s) and set schedules, which are then made available to their team members. Attendance is handled automatically, and communicating with your team is a snap. Gone are the days of team organizers calling all their team members when schedules change - now it's just two clicks of your mouse.


What is the benefit for Teamr team members?

In addition to receiving automatic reminders for events, team members get their own login, where they can manage all of their Teamr teams from one account. Players can update their own profile information and attendance, as well as communicate with each other and with other teams using the Forum. Everyone also has access to up-to-the-minute stats that the team leader enters.


What makes Teamr special?

Teamr is a user-friendly application built by team team members for team team members. Our goal is to make your job as team leader, coach, or league manager easy with a web application that's fast, effective, and powerful.


How many teams can a team leader manage?

A team leader can manage as many teams as he or she would like to manage.


How many teams can a team member be on?

A team member can be on as many teams as he or she would like to play. Teamr will automatically provide a single account that the team member can use to access all of his or her teams at once.


How do automatic email reminders work?

Email reminders are sent before every game to all the team members, at which point team members will respond with whether or not they can make the game. All of this is designed to be automatic, so that the team leader does not need to expend any additional effort coordinating the team.


What is Outreach?

Outreach is a function through the Teamr Forum that allows team members of one team to send messages to team members of another team via the Teamr forums. All Outreach is in a specific folder in the Forum. You can search for other teams, post messages, and respond to any other team's Outreach folder.


How can I make sure my team members get their emails?

You may need to send them an email first from your personal account, asking them to whitelist your email address in their spam filtering software.


Can I download my schedule?

Yes, schedules can be downloaded in vCalendar or iCalendar format for easy integration into everyone's calendar software (Outlook, Palm, Google Calendar, etc).


What information do team members receive in their emails?

Automatically-sent emails to your team members provide you with peace of mind that your team will know what's happening. Emails have a link to confirm whether or not the team member will attend the game, so you get a head-count early. If you provide a Zip code with the location of the event, the predicted weather for the event will be included in the email. Also included with every email is a link to the Player Login, so team members can easily access their schedules, get maps to event locations, review rosters, and post messages in the forum. Teamr automatic email stimulates the kind of involvement that most leaders only dream about.


Why do some images I upload into my account not change?

In order to properly use Teamr, you need to ensure your browser does not store images and pages in your cache. In Internet Explorer, the best way to do this is to go to Tools - Internet Options - General, click on the Settings button under Temporary Internet Files, and select the button for "Every visit to the page".


How much does Teamr cost?

Teamr is free. Really. There are a few additional features available through an inexpensive Premium Account.


How does Teamr survive if it's free?

We make money when you support our advertisers. If you see banner ads for products or services related to your team or sport, we encourage you to check them out! We also offer a low-cost premium account upgrade that opens up some very beneficial functions (like accepting event payments, sharing management functions with team members, and additional file storage space). With automated online event payments (you can have team members pay to attend events or open events up to the public for open registration), we charge only $1 per transaction plus any applicable payment processing fees (usually below 3%) to event attendees as a convenience fee.


What does a Premium Account get me?

Premium Accounts are ideal for leaders and managers who really want to save time and convey a professional image. Benefits include accepting payments online, more flexibility in composing email messages, and providing special access to team members on your team you would like to help you manage.


How do I advertise on Teamr and to Teamr team members?

Simply send us an email at sales@teamr.com and let us know what you would like to advertise, and who you would like to advertise to.


Why do all accounts require a password to log in?

Teamr is dedicated to protecting the privacy of the team members on each team. Your personal information is only available to people on your team and your league manager.


How do teams join leagues?

Leagues are managed using MyTeamTeam Leader.com.


Do I need to download anything to use Teamr?

No - Teamr is entirely web-based.


Which web browsers can I use with Teamr?

Teamr has been tested with Microsoft Internet Explorer 6 and 7 (it works much better with IE7 and we strongly recommend the upgrade to IE7), Firefox, and Apple Safari. Be sure you have the latest version of your web browser, as Teamr uses cutting edge technology to bring you state-of-the-art team management. For the best user experience, we strongly recommend your screen resolution be at least 1024 pixels wide.


How do you safeguard the information stored in the Teamr account?

First, we will never sell, distribute, or share any specific personal information about you or your team without asking your permission FIRST (and no, we won't bury that permission in fine print). Secondly, we realize that your personal information should be kept that way and have endeavored to create the most secure system, with state of the art firewall protection and very restricted access (each account is in its own database, separate from all others). Lastly, we will always communicate with registered leaders and team members when we have major upgrades or maintenance being done to the system. All members of Teamr can elect to be on our mailing list.



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